Welcome to AV Candles! These Terms and Conditions govern your use of our website Av Candlesand the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully.
1. General Information
This website is operated by AV Candles, based in Surat, Gujarat, India. Throughout the site, the terms “we”, “us”, and “our” refer to AV Candles.
2. Eligibility
By using this site, you confirm that you are at least the age of majority in your region or that you have given us your consent to allow any of your minor dependents to use this site.
3. Products and Orders
All products listed are handmade scented candles. Each item may slightly vary in color or design due to the nature of handcrafted work.
Prices are listed in INR and are inclusive of applicable taxes unless mentioned otherwise.
We reserve the right to refuse or cancel any order at our sole discretion.
You agree to provide current, complete, and accurate purchase and account information.
4. Shipping & Delivery
Orders are typically processed and shipped within [1–3 business days].
Shipping time may vary based on location.
We are not liable for delays caused by courier companies or unforeseen events.
5. Returns and Refunds
Due to the handmade nature of our products, we do not offer returns unless the item is damaged or defective.
If your product arrives damaged, please contact us within 48 hours of delivery with a photo, Unboxing Video With Orignal Packing and order details.
Refunds will be processed to the original method of payment after verification.
6. Intellectual Property
All content on this site—including images, product designs, logos, and text—is the property of AV Candles. Reproduction, distribution, or unauthorized use of our content is strictly prohibited.
7. Limitation of Liability
AV Candles is not liable for:
Any allergic reactions caused by scents.
Accidents, burns, or damages caused by improper candle usage.
Indirect or consequential damages resulting from your use of our website or products.
Candle Safety Reminder: Always burn candles within sight, keep away from flammable items, and follow usage instructions.
8. Privacy Policy
By using this website, you also agree to our Privacy Policy, which outlines how we collect and use your information.
9. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms and Conditions by posting updates on this page. It is your responsibility to check for changes.
10. Contact Information
For questions regarding these Terms and Conditions, please contact us at:
