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Last Updated: July-2025
At AV Candles, we strive to deliver your order as quickly and safely as possible.
We currently ship pan-India through trusted courier partners.
Orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
Estimated delivery: 3–7 business days, depending on your location.
Remote areas may take slightly longer.
Shipping fees are calculated at checkout.
Free shipping may be offered during promotions or for orders above a specific amount.
Once your order is shipped, you will receive a tracking number via Whatsapp, email or SMS.
You can track your parcel using the courier partner’s tracking page.
AV Candles is not responsible for delays caused by courier companies, weather conditions, or incorrect shipping information.
If your parcel is significantly delayed or lost, contact us for assistance.
If your package arrives damaged, please contact us within 48 hours of receiving the order.
Provide photos & Opening Video of the damaged product and packaging for claim processing.
For questions about shipping or delivery, reach out to:📧 Email: avcandlessurat@gmail.com
